Cookies Policy | Grand Rush Casino

1. What cookies are

Cookies are small text files or similar data files that are placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support a more consistent experience. Some cookies are stored only for the duration of a browsing session, while others remain on your device for a longer period or until you delete them.

Cookies can be set by the website you are visiting, which are commonly called first-party cookies. They may also be set by selected service providers that support website functions, analytics, security, advertising or other services. These are commonly called third-party cookies. The information collected by cookies may include device details, browser type, operating system, pages visited, approximate location, interactions with website features and information about how you arrived at the website.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may sometimes be linked with other information associated with your account, device or use of our services. Where this occurs, we handle that information in accordance with applicable privacy requirements and our Privacy Policy.

Similar technologies

We may also use technologies that work in a similar way to cookies. These can include pixels, tags, software development kits, local storage and device identifiers. Together, these technologies may help us understand website activity, remember preferences, protect the website, measure performance and provide relevant communications. When this policy refers to cookies, it generally includes these similar technologies unless the context indicates otherwise.

2. How Grand Rush Casino uses cookies

Grand Rush Casino may use cookies for several purposes. The type and duration of a cookie can vary depending on its purpose, the service involved and the settings available on your device or browser. Cookies may be used whether you visit the website without signing in or use features connected with an account.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and accessibility of the website. They may help with account access, page navigation, session management, fraud prevention, authentication, load balancing and the delivery of requested services. Without these cookies, some parts of the website may not function correctly. Because they are required for essential website functions, they may not be able to be disabled through every preference tool.

Functional and preference cookies

Functional cookies remember choices and settings so that the website can provide a more convenient experience. For example, they may remember language, display, region, consent or other preferences. These cookies can reduce the need to repeat the same selections when you return. If you reject or remove them, some preferences may not be retained and you may need to enter them again during later visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about popular pages, navigation paths, technical errors, loading performance, traffic sources and the general effectiveness of website features. We use this type of information to identify issues, improve design, test changes and make the website easier to use. Analytics information is generally assessed in an aggregated or pseudonymous form where appropriate.

Security and compliance cookies

Some cookies and related technologies help protect users, the website and our services. They may assist with detecting unusual activity, preventing abuse, supporting account security, managing access controls and meeting legal or compliance obligations. These technologies can help us investigate suspected misuse and maintain the integrity of our systems.

Marketing and advertising cookies

Where permitted and where you have provided any required consent, marketing or advertising cookies may help us measure campaigns, understand how visitors respond to communications and show information that is more relevant to their interests. They may also assist with limiting repeated advertisements and recording whether a communication has been viewed or used. We do not use cookies to remove your responsibility for making informed choices about gambling, and promotional communications may be subject to separate terms and preferences.

3. Your cookie choices

When you first visit the website, you may be presented with a cookie notice or preference tool. This may allow you to accept optional cookies, reject them or select categories according to your preferences. Your choices may be saved in a cookie or similar file so that we can remember them. If you clear your browser data, use another device or visit through another browser, you may be asked to make your choices again.

You can also control cookies through the settings in your web browser. Most browsers allow you to view stored cookies, block cookies, delete existing cookies or receive a warning before a cookie is saved. The method differs between browsers and devices, so you should refer to the help or support information for the browser you use.

Accept or refuse optional cookies through the website's cookie preference tool, where available.
Block cookies through your browser or device settings.
Delete cookies already stored on your device.
Use private or incognito browsing features, while understanding that some website functions may still require necessary cookies.
Review the privacy and cookie controls offered by third-party services that may operate on the website.

Disabling cookies does not necessarily prevent you from visiting the website, but it may affect how the website operates. You may be unable to use certain account, security, navigation or interactive features, and some pages may not display or perform as intended. Blocking cookies in one browser or on one device will not automatically apply the same choice to other browsers or devices.

Consent and necessary technologies

Where consent is required by applicable law, we will request it before placing or using optional cookies. You may withdraw or change consent for optional cookies using the available preference controls. Withdrawing consent does not affect processing that took place before the change, and it does not usually remove cookies that are already stored on your device. Those cookies can normally be deleted through your browser settings.

Some technologies are necessary to provide a service you have requested or to support security, legal compliance or the operation of the website. These may continue to operate even if you reject optional categories. We aim to provide clear information about the purposes of cookies and to update our controls when the website or services change.

4. Third parties, privacy and policy updates

We may work with service providers that use cookies or similar technologies on our behalf or in connection with services available through the website. These providers may support hosting, security, analytics, customer service, payment functions, communications, performance monitoring or other website operations. Third parties may process information under their own privacy notices, and their practices may change independently of ours. You should review relevant third-party information where it is made available.

Some third-party services may process information outside Australia. Where personal information is involved, we take steps required by applicable privacy obligations and our Privacy Policy. Cookies may also allow information to be collected over time or across different websites or services, depending on the third party and your settings. You can often limit this activity through the third party's controls, your browser settings or the preference tools made available to you.

Information about children

Grand Rush Casino services are intended for people who are legally permitted to access and use online gambling services in their location. We do not knowingly seek to collect information from children through cookies or other technologies. If you believe that a child has provided personal information or used the website improperly, please stop further use and raise the matter through the available website support or contact channels.

Responsible use of the website

Cookies may help operate account and gaming features, but they do not determine whether gambling is suitable for you. If gambling is affecting your finances, relationships, wellbeing or daily activities, consider taking a break and seeking independent support. Use any available account controls responsibly, including restrictions, time-outs or self-exclusion options where offered. Cookie preferences and responsible gambling controls are separate settings, and changing one will not automatically change the other.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our services, legal requirements or privacy practices. The updated version will be published on this page with a revised date or other indication of change where appropriate. You should review this policy periodically, particularly before continuing to use the website after an update. Your continued use of the website may be subject to the updated policy, except where applicable law requires another form of notice or consent.

If you have questions about this Cookies Policy, your cookie choices or the handling of information collected through cookies, please use the contact or support options provided on the Grand Rush Casino website. We will consider enquiries in accordance with applicable privacy requirements and our published procedures.